Hand-in Charging

Can I charge multiple devices at once?
Yes. You can hand in multiple devices at the same time, but each device counts toward your package limit.

Can I charge my device more than once?
Yes. Each hand-in counts as one charge. You can recharge the same device multiple times up to your package limit.

Can I hand in a SOUNDBOKS Gen4 battery?
No. Hand-in Charging is only for SOUNDBOKS Gen1–3 batteries and personal devices. For Gen4, please use the SOUNDBOKS Battery Swap service.

How do you define Small and Large powerbanks?
Powerbanks are categorized by capacity (mAh), determined by the manufacturer’s stated specifications:
– Small: up to 10,000 mAh
– Large: 10,000 mAh or more

What happens if I forget to pick up my device?
Please pick up your device promptly. Unclaimed items will be handled according to Volt’s on-site policies.

Can I hand in my device overnight?
No. Hand-in Charging is only available during festival opening hours (7:00 AM – 12:00 AM).

Accepted devices: SOUNDBOKS Gen1–3 batteries, phones, powerbanks, car batteries, other personal devices
Dimensions: varies per device
Weight: varies per device

Powerbank size categories:

• Small: up to 10,000 mAh
• Large: 10,000 mAh or more

• Hand-in Charging is provided and operated by Volt, with on-site support available during the festival.
• For questions outside festival hours, please contact support@getvolt.dk.

• Use of Hand-in Charging is at your own risk.
• Volt is not responsible for loss, damage, or misuse of batteries, phones, powerbanks, or other personal devices.
• Devices can be handed in and picked up daily from 7:00 AM to 12:00 AM during the festival.
• Charges are limited to your pre-booked package; unused charges will not be refunded.
• Volt may temporarily close a service station if demand exceeds capacity.
• SOUNDBOKS Gen4 batteries are not accepted — for Gen4, please use the SOUNDBOKS Gen4 Battery Swap service.
• Powerbank size categories are based on manufacturer-stated capacity (mAh). Powerbanks up to 10,000 mAh are considered Small. Powerbanks with a capacity of 10,000 mAh or more are considered Large.
• Please pick up your device promptly; unclaimed items will be handled according to Volt’s on-site policies.