Account & Profile information

1. Your Roskilde Festival account
To be able to create a Roskilde Festival account you must accept the following profile conditions.

When creating a Roskilde Festival account, you enter into an agreement with Roskilde Festival Charity Foundation, VAT no. 26465745, and Roskilde Festival Charity Society, VAT no. 39122715, located at the address Rabalderstræde 7, 4., 4000 Roskilde, Denmark (hereafter Roskilde Festival Group).

You must be 15 years of age to be able to create a Roskilde Festival account.

It is free of charge to create a Roskilde Festival profile and creating it does not obligate you to make any purchases.

It is your responsibility to ensure that your personal information is accurate and up to date, including your e-mail address and phone number.

All service announcements regarding your Roskilde Festival account are made via e-mail or text message.

When you create a Roskilde Festival account, you must enter a personal password that is associated with your e-mail address. If you forget your password, you can request a new one.

The primary purpose of the Roskilde Festival profile is to function as a common login to all Roskilde Festival Group's digital services and provide access to unique benefits and content.

Various data will be collected about your use of the Roskilde Festival Group's digital services. You can read more about the processing in our personal data policy here.

You can contact if you need support.

2. Deletion of your Roskilde Festival account
Contact if you want to delete your Roskilde Festival account. You will then receive an e-mail confirming that your profile has been deleted.

If you delete your Roskilde Festival account you will no longer be able to log in to your account and you will also lose the opportunity to use Roskilde Festival Group's digital services.

3. Statement of consent
When you create a Roskilde Festival account, you choose whether you want to receive direct marketing and how you want to receive it.

If you no longer wish to receive our e-mails, text messages or push notifications, you can unsubscribe at any time. Read more about our statement of consent here.

4. Change in your preferences
You can change your personal information at any time. You do this by logging in to your account here.

5. Changes in Roskilde Festival Group's profile conditions
Roskilde Festival Group reserves the right to change the profile conditions.

It is your own responsibility to keep yourself familiar with the applicable conditions for your Roskilde Festival account.

If significant changes are made you will receive a reasonable notification via e-mail or text message.

If you do not accept the changes you will always be able to delete your profile before the changes take effect.

You can see the current profile conditions on this page.

6. Security
Your Roskilde Festival account is personal, and for security reasons you should not share your profile information with others.

Roskilde Festival Group disclaims any responsibility for misuse of your Roskilde Festival account.

Roskilde Festival Group reserves the right to delete profiles that are deemed not to contain truthful information, or in the event of breach of these conditions.

Should technical errors occur with your Roskilde Festival account, which results in loss of data, Roskilde Festival Group disclaims responsibility for this.

7. Processing of your personal data
It is a prerequisite for your Roskilde Festival account that we can process your personal information.

You can read more about how we process your personal information in our personal data policy.